Terms & Conditions

By accessing and using the services of Carpet Cleaning Beverly Hills, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or services.

1. General

These Terms and Conditions apply to all visitors, users, and others who access or use our services. If you do not agree with any part of these terms, you should not use our services or website.

Carpet Cleaning Beverly Hills reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page with an updated "Last Updated" date.

2. Services

We provide professional carpet cleaning services to homes and businesses in Beverly Hills and surrounding areas. Our services include:

• Carpet cleaning
• Upholstery cleaning
• Stain removal
• Odor removal
• Area rug cleaning
• Tile and grout cleaning

Services are subject to availability and may vary depending on the specific location.

3. Appointment Scheduling

• Appointments must be scheduled in advance through our website or by phone.
• We strive to accommodate preferred times, but availability may vary.
• Any changes or cancellations to scheduled appointments must be made at least 24 hours in advance to avoid a cancellation fee.

4. Pricing and Payment

• All prices for services will be provided upfront before scheduling.
• Payments are due upon completion of services. We accept payments via credit/debit cards and other methods as listed on our website.
• Prices may vary based on the size of the area, service complexity, and other factors.
• We reserve the right to modify pricing at any time, but you will be notified of any price changes before services are rendered.

5. Customer Responsibilities

• You are responsible for ensuring that the areas to be cleaned are free of any items that could interfere with the cleaning process.
• Please ensure that pets and children are kept away from the cleaning area during the service.
• While we take utmost care, Carpet Cleaning Beverly Hills is not responsible for any damages to items left in the cleaning area that were not disclosed prior to service.

6. Limitations of Liability

• Carpet Cleaning Beverly Hills is not liable for any damage or injury caused by the use of the services, except in cases of gross negligence or willful misconduct.
• We will not be held liable for any indirect, incidental, or consequential damages arising from the use of our services.
• In the event of damage to property during cleaning, we will work with the customer to resolve the issue, but our liability is limited to the cost of repair or replacement of the damaged area.

7. Service Guarantees

• We strive for 100% satisfaction with every service we provide. If you are not satisfied with the results, please contact us within 24 hours, and we will re-clean the area at no additional cost.
• In cases of extreme staining or damage, we make no guarantees that all stains will be removed, as some may be permanent.

8. Intellectual Property

All content on our website, including text, images, logos, and trademarks, is owned by Carpet Cleaning Beverly Hills or its licensors and is protected by intellectual property laws. You may not use, copy, or distribute any content from our website without written permission.

9. Privacy and Data Protection

By using our services, you agree to our Privacy Policy, which governs the collection and use of your personal information. We are committed to protecting your privacy and will not share your information with third parties except as necessary to complete the services.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of California. Any disputes arising from the use of our services will be resolved in the courts located in Beverly Hills, California.